NoteVault, Inc. (“NoteVault”) has created this Privacy Statement (“Statement”) in order to demonstrate our commitment to customer privacy. This Statement applies to NoteVault’s web site and Applications (“Apps”) (collectively, the “Site”). Because we gather important information from our visitors and from customers using our Services (“Service(s)”), including confidential customer and financial data and information, we have established this Statement as a means to communicate our information gathering and dissemination practices.
NoteVault collects Personally Identifiable Information from our users at various points on the Site. This Privacy Statement describes how we collect, use, disclose and protect information collected through the Site.
Registration Information: You may browse our Site without providing any personally identifiable information. However, in order to use certain areas of the Site and in order to subscribe to our Services, you must first complete a registration form and select a user name and password. During registration, you may be asked to provide your email address, company name and address, company email address, company fax number, company web site URL, contact name, contact email address, time zone and telephone numbers. (“Registration Information”)
Subscription Information: If you choose to subscribe to certain Services on the Site, we request certain Subscription Information including credit card number, expiration date, card code, billing customer name, and billing address. Optional information requested includes order number, purchase order number, tax exempt status, customer ID number, company name, telephone number, and fax number.
Invited Users: If you trial or subscribe to certain Services on the Site and wish to invite additional users to join through your trial or subscription account, we will ask you to provide the invitee’s email address. We will automatically send the invitee a one-time email inviting him or her to register for the Services on the Site. Optional contact information that we request on the invitation form include your invitee’s name, company name, and telephone number. Invited Users are provided a temporary password and a link to sign in to the requested Services. Invited Users will be required to complete a registration form in order to use the Services and to provide Registration Information.
Contact Information and Job Applications: If you contact us you may submit information such as your name, email and postal address, telephone number and any information related to your inquiry. If you would like to join our team you may submit information about yourself, your resume, your education and employment history and other information such as references through our Site. This service is operated by a third party provider who collects the information and provides it to us.
Automatically Collected Information; Cookies
Log Files: NoteVault gathers certain information automatically and stores it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring URL, operating system, date/time stamp, and domain names. NoteVault does not link this automatically-collected data to Personally Identifiable Information. NoteVault may share automatically-collected information with third parties.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “Help” section. Further general information about cookies and how they work is available at www.allaboutcookies.org.
Do Not Track: We do not use technology that recognizes a “do-not-track” signal from your web browser.
Uses of Information
We use the collected information for our general commercial purposes such as to improve our Site and grow our business. For example, we may use your information we collect to:
populate portions of your NoteVault profile or the NoteVault profile of Invited Users, respond to your inquiries, to communicate with you about the registration process and your account, provide information to you about our products, services, new features or enhancements, to send you service-related announcements, administer your accounts including processing your orders and payments, contact you about your transactions, billings or payments, grant the Invited Users access to the Services on the Site consider applicants for employment provide you with technical support, enforce our Terms and Conditions (available here: http://www.notevault.com/terms-and-conditions) and other policies governing use of our Site or Services, analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole, keep our Site safe and secure and ensure that it functions in an effective manner for you, and measure or understand the effectiveness of advertising and outreach. Disclosing Information
NoteVault will not share personal information except as provided in this Statement. We may disclose aggregate statistical information to third parties for any purpose.
We may reveal personal information about you to unaffiliated third parties:
Testimonials and customer lists: We may post customer lists on our web site, digital and or printed material which may contain personally identifiable information such as the customer’s name, company name and logo without consent. We may post a testimonial including a customer’s name, company and logo, with the customer’s prior consent.
Forums: NoteVault offers public and member forums on the Site. If you should use the forums on this Site, you should be aware that any Personally Identifiable Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. NoteVault is not responsible for the Personally Identifiable Information you choose to submit in these forums.
Choice and Opt-Out
NoteVault strives to keep our communications with you to those related to your account. You can unsubscribe to promotional emails by following the instructions in the email. If you do not wish to receive account-related communications from NoteVault, you have the option to deactivate your account by sending an email to support@NoteVault.com or by sending a written request to NoteVault at NoteVault, Inc., 6305 Lusk Blvd., San Diego CA 92121. NoteVault will honor all deactivation requests within 10 business days of receipt.
You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance of the Site may be impaired and certain features may not function at all.
Links to Other Sites
The Site may contain links to other sites that are not owned or controlled by NoteVault. Please be aware that NoteVault is not responsible for the privacy practices of such other sites. We encourage you to notice when you leave the Site and to read the privacy statements of each and every web site that collects Personally Identifiable Information.
Access to Personally Identifiable Information
If your Personally Identifiable Information changes, you may access, correct or update your information within your NoteVault profile on the Site. Changes and updates are immediate. You may also request to see a copy of the Personally Identifiable Information that NoteVault maintains by sending an email to privacy@NoteVault.com or by sending a written request to NoteVault at the following Postal mailing address:
NoteVault, Inc. 6305 Lusk Blvd San Diego CA 92121
NoteVault will honor all requests for copies of the Personally Identifiable Information that NoteVault maintains within 10 business days of receipt.
NoteVault uses reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. We restrict access to information to those with a business need for access. Your information is processed and stored on controlled servers with restricted access. When you access your account on the Site, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption; however, information transmitted by email is not secured. Access to your account and information you upload to our Services is restricted to registered users that you have authorized and invited to view your data. Unfortunately no method of electronic transmission is 100% secure, so we cannot ensure or warrant the security of any information you transmit to our Site, and you do so at your own risk. Please keep your user name and password secure; if we receive instructions using your log-in information we will consider that you have authorized the instructions.
If you have any questions about security on the Site, you can send an email to support@NoteVault.com.
Changes to Privacy Statement
We reserve the right to modify our Privacy Statement at any time, so please review it frequently. If we make material changes to our policy, we will endeavor to notify users by email and we will post a notification of changes on the Site at least 30 days prior to any such changes taking effect. We will post the updated Privacy Statement here with an updated Effective Date.
Comments or Questions
NoteVault regularly reviews its compliance with this Statement. If we receive a complaint, it is NoteVault’s policy to contact the complaining user regarding his or her concerns. Users should expect an initial response within 72 hours. If necessary, unresolved complaints will be forwarded to our General Counsel for appropriate action. We will cooperate with any necessary regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between NoteVault and an individual.
Please submit any complaints, or questions regarding this Statement or NoteVault’s treatment of personal identifiable information, by sending an email to privacy@NoteVault.com or by contacting NoteVault in writing at the following Postal mailing address:
NoteVault, Inc. 6305 Lusk Blvd San Diego CA 92121 +1 (858) 755-9800
NoteVault®, Crew!®, Notes!®, AlertMe!™, Verdad™, and/or other NoteVault products referenced herein are either trademarks or registered trademarks of NoteVault®. Inspec!™ is a registered trademark of Experra Group. All other trademarks are the property of their respective owners.