PRIVACY STATEMENT

Effective Date 05/20/2017

 

NoteVault, Inc. (“NoteVault”) has created this Privacy Statement (“Statement”) in order to demonstrate our commitment to customer privacy. This Statement applies to NoteVault’s web site and Applications (“Apps”) (collectively, the “Site”). Because we gather important information from our visitors and from customers using our Services (“Service(s)”), including confidential customer and financial data and information, we have established this Statement as a means to communicate our information gathering and dissemination practices.

 

Information Collection

 

NoteVault collects Personally Identifiable Information from our users at various points on the Site. This Privacy Statement describes how we collect, use, disclose and protect information collected through the Site.

 

Registration Information: You may browse our Site without providing any personally identifiable information. However, in order to use certain areas of the Site and in order to subscribe to our Services, you must first complete a registration form and select a user name and password. During registration, you may be asked to provide your email address, company name and address, company email address, company fax number, company web site URL, contact name, contact email address, time zone and telephone numbers. (“Registration Information”)

 

Subscription Information: If you choose to subscribe to certain Services on the Site, we request certain Subscription Information including credit card number, expiration date, card code, billing customer name, and billing address. Optional information requested includes order number, purchase order number, tax exempt status, customer ID number, company name, telephone number, and fax number.

 

Invited Users: If you trial or subscribe to certain Services on the Site and wish to invite additional users to join through your trial or subscription account, we will ask you to provide the invitee’s email address. We will automatically send the invitee a one-time email inviting him or her to register for the Services on the Site. Optional contact information that we request on the invitation form include your invitee’s name, company name, and telephone number. Invited Users are provided a temporary password and a link to sign in to the requested Services. Invited Users will be required to complete a registration form in order to use the Services and to provide Registration Information.

 

Contact Information and Job Applications: If you contact us you may submit information such as your name, email and postal address, telephone number and any information related to your inquiry. If you would like to join our team you may submit information about yourself, your resume, your education and employment history and other information such as references through our Site. This service is operated by a third party provider who collects the information and provides it to us.

 

Automatically Collected Information; Cookies

 

Log Files: NoteVault gathers certain information automatically and stores it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring URL, operating system, date/time stamp, and domain names. NoteVault does not link this automatically-collected data to Personally Identifiable Information. NoteVault may share automatically-collected information with third parties.

 

Cookies: A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this Site. We do not link the information we store in cookies to any Personally Identifiable Information you submit while on the Site. If you reject cookies, you may still use the Site, but your ability to use some areas of the Site may be limited.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “Help” section. Further general information about cookies and how they work is available at www.allaboutcookies.org.

This Statement covers the use of cookies by NoteVault only and does not cover the use of cookies by third parties.

 

Third Party Cookies: We may from time to time allow selected third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We use a third-party service called Google Analytics®, a web analytics service provided by Google, Inc. (“Google”) to help us strengthen our marketing initiatives. Google uses cookies, which are text files placed on your computer, to help analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Site. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more about Google Analytics, go to http://www.google.com/analytics.

 

Do Not Track: We do not use technology that recognizes a “do-not-track” signal from your web browser.

 

Uses of Information

 

We use the collected information for our general commercial purposes such as to improve our Site and grow our business. For example, we may use your information we collect to:

  • populate portions of your NoteVault profile or the NoteVault profile of Invited Users,
  • respond to your inquiries,
  • to communicate with you about the registration process and your account,
  • provide information to you about our products, services, new features or enhancements,
  • to send you service-related announcements,
  • administer your accounts including processing your orders and payments,
  • contact you about your transactions, billings or payments,
  • grant the Invited Users access to the Services on the Site
  • consider applicants for employment
  • provide you with technical support,
  • enforce our Terms and Conditions (available here: http://www.notevault.com/terms-and-conditions) and other policies governing use of our Site or Services,
  • analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole,
  • keep our Site safe and secure and ensure that it functions in an effective manner for you, and
  • measure or understand the effectiveness of advertising and outreach.

 

Disclosing Information

 

NoteVault will not share personal information except as provided in this Statement. We may disclose aggregate statistical information to third parties for any purpose.

 

We may reveal personal information about you to unaffiliated third parties:

  • if you request or authorize it;
  • if the information is provided to help complete a transaction for you;
  • if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.);
  • if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets). We will endeavor to post a prominent notice on the Site announcing any such change in ownership or control of your personal information.
  • if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, job application, etc.);
  • if the information is provided for payment processing. Specifically, NoteVault uses Authorize.net for payment processing. Authorize.net will use your information only to facilitate and complete customer-initiated or authorized transactions and service requests; to comply with federal, state and local laws, including credit reporting laws and card association rules; or to combat fraud or identity theft. Authorize.net is prohibited from using your Personally Identifiable Information for any other purpose. You may view or print Authorize.net’s complete Privacy Policy at http://authorize.net/company/privacy/. You may contact Authorize.net by sending an email to support@authorize.net.
  • as otherwise described in this Privacy Policy.

 

We require our agents, vendors and service providers to limit their use of information but do not otherwise guarantee that any entity receiving such information in connection with one of these transactions will abide by this Privacy Policy.

 

Testimonials and customer lists: We may post customer lists on our web site, digital and or printed material which may contain personally identifiable information such as the customer’s name, company name and logo without consent. We may post a testimonial including a customer’s name, company and logo, with the customer’s prior consent.

 

Forums: NoteVault offers public and member forums on the Site. If you should use the forums on this Site, you should be aware that any Personally Identifiable Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. NoteVault is not responsible for the Personally Identifiable Information you choose to submit in these forums.

 

 

Choice and Opt-Out

 

NoteVault strives to keep our communications with you to those related to your account. You can unsubscribe to promotional emails by following the instructions in the email. If you do not wish to receive account-related communications from NoteVault, you have the option to deactivate your account by sending an email to support@NoteVault.com or by sending a written request to NoteVault at NoteVault, Inc., 6305 Lusk Blvd., San Diego CA 92121. NoteVault will honor all deactivation requests within 10 business days of receipt.

 

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance of the Site may be impaired and certain features may not function at all.

 

Links to Other Sites

 

The Site may contain links to other sites that are not owned or controlled by NoteVault. Please be aware that NoteVault is not responsible for the privacy practices of such other sites. We encourage you to notice when you leave the Site and to read the privacy statements of each and every web site that collects Personally Identifiable Information.

 

Access to Personally Identifiable Information

 

If your Personally Identifiable Information changes, you may access, correct or update your information within your NoteVault profile on the Site. Changes and updates are immediate. You may also request to see a copy of the Personally Identifiable Information that NoteVault maintains by sending an email to privacy@NoteVault.com or by sending a written request to NoteVault at the following Postal mailing address:

NoteVault, Inc.

6305 Luks Blvd

San Diego CA 92121

NoteVault will honor all requests for copies of the Personally Identifiable Information that NoteVault maintains within 10 business days of receipt.

 

Security

 

NoteVault uses reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. We restrict access to information to those with a business need for access. Your information is processed and stored on controlled servers with restricted access. When you access your account on the Site, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption; however, information transmitted by email is not secured. Access to your account and information you upload to our Services is restricted to registered users that you have authorized and invited to view your data. Unfortunately no method of electronic transmission is 100% secure, so we cannot ensure or warrant the security of any information you transmit to our Site, and you do so at your own risk. Please keep your user name and password secure; if we receive instructions using your log-in information we will consider that you have authorized the instructions.

 

If you have any questions about security on the Site, you can send an email to security@NoteVault.com.

 

Changes to Privacy Statement

 

We reserve the right to modify our Privacy Statement at any time, so please review it frequently. If we make material changes to our policy, we will endeavor to notify users by email and we will post a notification of changes on the Site at least 30 days prior to any such changes taking effect. We will post the updated Privacy Statement here with an updated Effective Date.

 

Comments or Questions

 

NoteVault regularly reviews its compliance with this Statement. If we receive a complaint, it is NoteVault’s policy to contact the complaining user regarding his or her concerns. Users should expect an initial response within 72 hours. If necessary, unresolved complaints will be forwarded to our General Counsel for appropriate action. We will cooperate with any necessary regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between NoteVault and an individual.

 

Please submit any complaints, or questions regarding this Statement or NoteVault’s treatment of personal identifiable information, by sending an email to privacy@NoteVault.com or by contacting NoteVault in writing at the following Postal mailing address:

 

NoteVault, Inc.

6305 Lusk Blvd

San Diego CA 92121

(858)755-9800